Product Discovery Case Study: ChatGPT Work Continuity
This product discovery case study started with what looked like a simple ChatGPT search problem: users knew they…
The ChatGPT Memory Update: Trading User Consent for Convenience?
On June 4, 2026, ChatGPT stopped asking what it should remember about you. Now it just reads everything…
Human vs LLM Thinking: How AI Really Works
Introduction Human vs LLM Thinking is one of the most important concepts to understand before you start using…