Incident Root Cause Analysis: A Tech Leader’s Guide
An alert fires at 2 AM. Core checkout latency is spiking, payments are timing out, and customer support…
LinkedIn Job Recommendations: When Personalization Stops Feeling Personal
LinkedIn job recommendations are supposed to make job hunting easier. The platform already knows a surprising amount about…
Product Discovery Case Study: ChatGPT Work Continuity
This product discovery case study started with what looked like a simple ChatGPT search problem: users knew they…
How to Analyze a Drop in Sales: The 18% Mystery
If you want to know how to analyze a drop in sales, don’t begin with SQL, Excel, or…
Pub/Sub vs REST API: When to Use Async Communication
Pub/Sub vs REST API is one of the most common communication decisions in system design. A REST API…
How Do You Calculate the True TCO of Cloud?
A cloud proposal lands in front of you. The estimated infrastructure cost looks lower than what the company…
Total Cost of Ownership (TCO): What Does It Really Mean?
A vendor tells you: “This solution will cost ₹10 lakh.” It sounds like you have your cost. But…
Public vs Private vs Hybrid Cloud: Which Should You Choose?
When I first learned about public, private, and hybrid cloud, I treated them like three definitions I needed…
Cloud vs On-Prem: Which Creates Better Business Value?
When I first started looking at cloud vs on-prem, the comparison seemed simple. With on-premises infrastructure, a company…
Should This Product Even Move to the Cloud?
“We should move this product to the cloud.” It sounds like progress. After all, many of the products…